Skip to content Skip to footer

Knowledge Rocks! An introduction to knowledge management in the contact centre

Published by: NICE

NICE CXone's latest eBook, Knowledge Rocks! is a comprehensive guide to providing clear, accessible, and helpful content to customers, while helping agents provide better support. From the search engine to the interaction, knowledge management is crucial to delivering effortless customer experiences.
In this e-book you will learn:

Read More

By submitting this form you agree to NICE contacting you with marketing-related emails or by telephone. You may unsubscribe at any time. NICE web sites and communications are subject to their Privacy Notice.

By requesting this resource you agree to our terms of use. All data is protected by our Privacy Notice. If you have any further questions please email dataprotection@techpublishhub.com

digital route logo
Type: Whitepaper Length: 15 pages

More resources from NICE