Latest resources from Microsoft
2017 State of Global Customer Service Report
Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly li...
Microsoft Lays Out Linkedin CRM Strategy
You have bold ambitions for your sales team. You want to—and need to—reinvent productivity. But the success of your sales team is stifled by si...
5 Daunting Sales and Marketing Gaps and How t...
Learn about the five gaps that could be costing you time, customers, and profit in this digital e-book. Discover how to close those gaps and transf...