Field service technicians are often the only physical point of contact people have after buying a product...

The landscape has shifted for CMS, it used to be that big companies bought high end systems and adapted...

Electronic signatures have gone mainstream. Research for this report found that the technology is now...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

Salesforce is a customer relationship management (CRM) platform in the cloud, offering businesses a single...

Remote working is now widely recognised as part of the way businesses operate. According to a 2019 report...

Dankzij de digitale transformatie kunnen bedrijven sneller en gemakkelijker zakendoen. Bedrijven hebben...

Why Everything You Thought You Knew about Developing a Pricing Capability is Now Obsolete The 'crawl,...

In today's marketing climate, lead generation has become a popular strategy to help create demand and...

Sales teams work so hard, they can burn out quickly. It's tough when customer contacts, sales goals,...

In just a few short months, the global COVID-19 pandemic has disrupted the way we work and live. Organisations...

See what your brand can accomplish with the right brand management software. These days, brand management...

We demand it in all aspects of our daily lives. Wherever we interact – in person or online – we want...

Marketing has become a bad word. Audiences are tired of the endless spam, calls from SDRs and the onslaught...