Prior to 2020, customer personalisation was a nice thought. However, the global pandemic shifted everything....

Amplitude worked with Wiley Books to put together an easy-to-understand resource on using product analytics...

Utilities leader Nuon (Vattenfall) switched their marketing strategy from channel vision to one-to-one...

A smooth integration is key to the success of any digital transformation project. Many organisations...

Field service management teams want to keep costs down, while improving their customer service relationships. This...

Today's digital fluent customers have high expectations and are the least loyal of all groups. Great...

The advertising industry is changing. Privacy is a growing topic, with the phasing out of third-party...

Every business has one thing in common: the desire to achieve higher revenue and faster growth. But many...

Today's work is more complex, connected,and digital than ever before. Remote employees need to collaborate...

Industry experts predict that successful businesses will soon become 100% digital for all transactions....

Whether those experiences take place face-to-face, on your website or at a conference, delivering on...

RingCentral has earned the Metrigy MetriStar Top Provider Award for contact center platforms. The value...

To truly connect with customers, brands need to work seamlessly across search, social, and eCommerce....

Adobe hat Forrester Consulting beauftragt, eine TEI-Studie (Total Economic Impact™) durchzuführen...