In today's marketing climate, lead generation has become a popular strategy to help create demand and...

Salesforce is a customer relationship management (CRM) platform in the cloud, offering businesses a single...

Slack commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine...

In the last decade, customer relationship management (CRM) platform adoption has increased rapidly to...

A recent study claims that the average cart abandonment rate across sectors is 79.17%, with retail only...

The COVID-19 pandemic shed light on the need for contact centre modernisation to provide seamless customer...

The urgency created by events in 2020 acted as a catalyst to faster executive decision-making and action....

The pandemic redefined 'work' as we know it. Companies adopted new technologies and workflows to support...

Hope is NOT a strategy: Secure your business with the Content Cloud Seems like every week there's news...

Remote-Arbeit ist mittlerweile in vielen Unternehmenfester Bestandteil des Geschäftsalltags. Ziel dieses...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

How Five Leading Canadian Companies Engage Audiences in a Work-from-Home World. The threat of COVID-19...

An IT Buyer's Evaluation Guide for Higher Education. The COVID-19 pandemic has changed how education...

Field service management teams want to keep costs down, while improving their customer service relationships. This...