Today's digital marketers want to engage customers with offers that are based on deep customer profiles,...

See what your brand can accomplish with the right brand management software. These days, brand management...

Huuuge Games is a mobile games developer and publisher. The company's development efforts have focused...

In 2020, organizations that sell to other businesses have had to rapidly change their go-to-market models....

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

This knowledge brief examines the reasons that Best-in-Class companies have adopted Omni-chanel Order...

What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

Digital Transformation is the process by which enterprises adapt to or drive disruptive changes in their...

The 2017 Aberdeen Report on Contact Center and Customer Experience Trends states that companies with...

Field service technicians are often the only physical point of contact people have after buying a product...

Pioneering on-demand IT support platform NerdApp wanted to better control the quality, security, and...

Six ways marketing automation helps prove value and drive success. As a marketer, digital transformation...

Frost and Sullivan recently conducted a survey of almost 500 senior customer experience (CX) executives...