Adobe commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine...

Today's digital marketers want to engage customers with offers that are based on deep customer profiles,...

Digital experience personalization is a major priority for global business leaders and investment plans...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

Experiences need to be where your customers are. And each one needs to connect to the last as part of...

NICE CXone's latest eBook, Knowledge Rocks! is a comprehensive guide to providing clear, accessible,...

El año 2020 ve al planeta viviendo una pandemia. Con algunas excepciones, como el heroico personal de...

Learn about the five gaps that could be costing you time, customers, and profit in this digital e-book....

How do you address the Customer Experience revolution? Evolving customer expectations shape new needs...

Webinars are one of the most powerful tools for creating engaging digital experiences that audiences...

The Digital Public Library is an association that operates and manages the digital services for their...

For as heartfelt of a topic as it is, navigating the world of loyalty technology can be a real pain....

Nearly four years after forecasting that 1 million B2B salespeople would be displaced by 2020, Forrester...

The world of data visualization has exploded. From arc diagrams and bullet charts to violin plots and...