As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

Understanding how to optimize Omni-Channel Order Management is key to your business' success. Today,...

Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...

What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

Sales teams work so hard, they can burn out quickly. It's tough when customer contacts, sales goals,...

Huuuge Games is a mobile games developer and publisher. The company's development efforts have focused...

Today's digital marketers want to engage customers with offers that are based on deep customer profiles,...

Webinars are one of the most powerful tools for creating engaging digital experiences that audiences...

The Adobe Digital Economy Index offers the most comprehensive set of insights of its kind, based on analysis...

Customer expectations for the combined brand experience are higher than ever. This puts more pressure...

The 2017 Aberdeen Report on Contact Center and Customer Experience Trends states that companies with...

Why Everything You Thought You Knew about Developing a Pricing Capability is Now Obsolete The 'crawl,...

Remote working is now widely recognised as part of the way businesses operate. According to a 2019 report...

Dans un univers digital où chaque campagne et chaque expérience client peuvent faire l'objet d'un suivi,...