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Electronic signatures have gone mainstream. Research for this report found that the technology is now...

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As marketing organisations become more technologically driven, digital asset management (DAM) systems...

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We asked analysts and industry leaders what customer engagement trends they thought were key for 2017...

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Customers: To delight them, you've got to know them deeply. Be brutally honest, how much do you really...

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Marketing metrics and analytics—done right—can be a strategic enabler of trust, greater budget, and...