Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

Trying out new approaches makes being a marketer exciting. Even when faced with limited resources, figuring...

Für Unternehmen ist es jetzt wichtiger denn je, die digitale Transformation zu beschleunigen. Dass mehr...

Transform your content delivery from an off-the-cuff process, into one seamless, connected journey Your...

What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

Field service technicians are often the only physical point of contact people have after buying a product...

Branche-experts voorspellen dat succesvolle ondernemingen binnenkort alle transacties 100% digitaal verwerken....

In 2020 to 2022 the world has gone through major turmoil. Series of events that followed reshaped our...

We demand it in all aspects of our daily lives. Wherever we interact – in person or online – we want...

Adobe commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine...

Why businesses are consolidating use of a single support solution for both customers and employees. The...

This knowledge brief examines the reasons that Best-in-Class companies have adopted Omni-chanel Order...

2020 was a year where digital experiences, from a production and consumption perspective, were thrust...

Nearly four years after forecasting that 1 million B2B salespeople would be displaced by 2020, Forrester...