During the coronavirus pandemic, the financial services sector became something of an additional emergency...

A recent study claims that the average cart abandonment rate across sectors is 79.17%, with retail only...

Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

The 2021 Digital Trends Report looks to both the past and the future, presenting two equally valuable...

We surveyed 900 retailers to understand how they handle surges in demand (Black Friday), as well as how...

Until recently, brands spent a lot of time waiting, Like a fisherman on a lazy summer afternoon, they...

Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

Here's how marketers can connect with customers and prospects wherever they are, using smart data management. These...

44% of iOS users and 91% of Android users opt in to push notifications, making them the #1 external channel...

Care about growth? Then you should care about user retention. Without retention, your product is a leaky...

The global pandemic and impact of lockdown has been a massive shock to the economy and to our daily lives....

In the last decade, customer relationship management (CRM) platform adoption has increased rapidly to...

Customers: To delight them, you've got to know them deeply. Be brutally honest, how much do you really...

ServiceNow® Field Service Management is a cloud-based solution that connects field service to other...