A recent study claims that the average cart abandonment rate across sectors is 79.17%, with retail only...

The global pandemic and impact of lockdown has been a massive shock to the economy and to our daily lives....

Are your agents ready to manage voice and digital interactions in a digital-first omnichannel environment? We...

Adobe commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine...

Whether those experiences take place face-to-face, on your website or at a conference, delivering on...

Remote working is now widely recognised as part of the way businesses operate. According to a 2019 report...

Learn how brands create, optimize, and deliver personalized experiences at scale. The customer experience...

Over the last year retailers have faced unprecedented challenges. The need to rapidly adapt to shifting...

93% of millennials said that technology was important to them when choosing an employer. If you're in...

Following one of the most challenging years in business history, the pandemic has forced every company...

Why Everything You Thought You Knew about Developing a Pricing Capability is Now Obsolete The 'crawl,...

The Digital Public Library is an association that operates and manages the digital services for their...

Until recently, brands spent a lot of time waiting, Like a fisherman on a lazy summer afternoon, they...

As marketing organisations become more technologically driven, digital asset management (DAM) systems...