71% of sales leaders don't think they can adapt their strategy fast enough to deal with change and uncertainty,...

Salesforce is a customer relationship management (CRM) platform in the cloud, offering businesses a single...

Find out how e-signatures can drive efficient digital workflows across an organization, improving the...

Here's how marketers can connect with customers and prospects wherever they are, using smart data management. These...

Bei der Entwicklung der Optimierungsstrategie für ihr Website müssen E-Commerce-Experten häufig mit...

Software engineering teams were often among the best placed to adjust to 2020's shift to working from...

How do you address the Customer Experience revolution? Evolving customer expectations shape new needs...

Für Unternehmen ist es jetzt wichtiger denn je, die digitale Transformation zu beschleunigen. Dass mehr...

The effects of the pandemic have greatly accelerated the pace of change in contact centres, and there...

With the right technology and tools in place you can do what your competitors aren't doing to make the...

Customers walking into stores are trading transactions for inspiration and experiences—the convenience...

In today's market, customers control the buying journey – a trend that has accelerated with the increased...

Industry experts predict that successful businesses will soon become 100% digital for all transactions....

Your customers lead busy lives. Always on the go, they're constantly changing devices and channels to...