In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige...

Brands that offer outstanding digital experiences attract and retain more customers. But it's difficult...

Brands that excel at delivering relevant and personalised customer experiences are leading because they're...

For as heartfelt of a topic as it is, navigating the world of loyalty technology can be a real pain....

Businesses can be overwhelmed by data. The challenge is establishing the connectivity and analytics to...

Many marketing professionals fall into the trap of assuming in advance that they know what their customers...

The COVID-19 pandemic shed light on the need for contact centre modernisation to provide seamless customer...

Today's digital fluent customers have high expectations and are the least loyal of all groups. Great...

Working with market leaders, we create unique implementations that help us boost their sales results...

Digital is the New Differentiator. Changing buyer preferences, ever-growing competitive threats, and...

El año 2020 ve al planeta viviendo una pandemia. Con algunas excepciones, como el heroico personal de...

There's been a lot for marketers to lament in the past year—and the imminent reduction in access to...

Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

The road to successful, ongoing digital transformation is not so much long as never-ending. Organisations...