During a time when companies are racing to turn their physical events into digital experiences, marketers...

Are your agents ready to manage voice and digital interactions in a digital-first omnichannel environment? We...

No AI or Machine Learning will ever know the customers better, than they know themselves. Many marketing...

Adobe commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine...

Understanding how to optimize Omni-Channel Order Management is key to your business' success. Today,...

Delivering a great customer experience is essential in any business. It drives loyalty, customer retention...

In a digital world, where every campaign and customer experience can be tracked, it's imperative for...

Less is more. It's such a simple phrase, and yet it holds so much truth. In the business world, we've...

Today's brands are entering a new era of customer engagement. The swift digital transformation spurred...

Developing better marketing creative based on data-inspired insights can double revenue, according to...

Today's top marketers know that a solid understanding of their consumers is the foundation of success....

The seriousness of life during the pandemic has taken its toll. Tired of the mundane and familiar, people...

Customer expectations for the combined brand experience are higher than ever. This puts more pressure...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...