Nearly four years after forecasting that 1 million B2B salespeople would be displaced by 2020, Forrester...

Until recently, brands spent a lot of time waiting, Like a fisherman on a lazy summer afternoon, they...

Brands that offer outstanding digital experiences attract and retain more customers. But it's difficult...

Customers expect more from brands when it comes to convenience, resolution times, and agent expertise....

With the right technology and tools in place you can do what your competitors aren't doing to make the...

Inspired by the sunny days ahead, consumers are eager to take full advantage of the warmer weather by...

HR is all about serving your people, whether they are shiny new recruits or lifetime employees. But all...

Cognitive technologies, also known as artificial intelligence, are perhaps the most transformative of...

Technology enables companies to carry out a vast array of marketing-related tasks more efficiently than...

If you are on the hunt for a Digital Asset Management (DAM) solution, you have probably already done...

The key to accomplishing your customer-centric marketing goals is to experiment and test what works for...

Back in the day, brands' communications to their customers used to consist of a memorable message delivered...

With every week that passes, our dependency on paper wanes as digital processes are introduced into every...

Digital asset management (DAM) systems are becoming a key part of marketing operations infrastructure....