Your customers have a strong opinion of what makes a company customer-centric. Customer service organizations...

Best practices for delivering content-powered commerce to mobile B2B buyers. Smartphones are everywhere,...

Today's consumers expect brands to be able to understand and speak to them without skipping a beat as...

In just a few short months, the global COVID-19 pandemic has disrupted the way we work and live. Organisations...

During a time when companies are racing to turn their physical events into digital experiences, marketers...

Many marketing professionals fall into the trap of assuming in advance that they know what their customers...

The year 2020 finds the world living through a pandemic. With some exceptions, like the heroic responders,...

Dans un univers digital où chaque campagne et chaque expérience client peuvent faire l'objet d'un suivi,...

Huuuge Games is a mobile games developer and publisher. The company's development efforts have focused...

From print to digital, from written to spoken words and beyond, Jysk Fynske Medier (JFM) is the second...

Pioneering on-demand IT support platform NerdApp wanted to better control the quality, security, and...

Amplitude worked with Wiley Books to put together an easy-to-understand resource on using product analytics...

Sleigh your 2022 holiday marketing efforts with this tree-mendous guide Summer holidays are coming! You...

This case study describes the effects of deploying Customer Engagement Platform at Converse online store,...