In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige...

Amplitude is a product intelligence platform that helps teams around the world use their customer data...

As web experiences have become richer and more targeted over the years, there's been a persistent gap...

Brands that excel at delivering relevant and personalised customer experiences are leading because they're...

We asked analysts and industry leaders what customer engagement trends they thought were key for 2017...

El año 2020 ve al planeta viviendo una pandemia. Con algunas excepciones, como el heroico personal de...

Huuuge Games is a mobile games developer and publisher. The company's development efforts have focused...

From print to digital, from written to spoken words and beyond, Jysk Fynske Medier (JFM) is the second...

This case study describes the effects of deploying Customer Engagement Platform at Converse online store,...

To build and deliver products that customers love, product teams at leading enterprises such as Uber,...

Field service technicians are often the only physical point of contact people have after buying a product...

Field service management teams want to keep costs down, while improving their customer service relationships. This...

Prior to 2020, customer personalisation was a nice thought. However, the global pandemic shifted everything....

¿Qué impide a los equipos de marketing tener éxito? ¿Por qué algunos directores de marketing parecen...