Adobe commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine...

Huuuge Games is a mobile games developer and publisher. The company's development efforts have focused...

The 2017 Aberdeen Report on Contact Center and Customer Experience Trends states that companies with...

During a time when companies are racing to turn their physical events into digital experiences, marketers...

Branche-experts voorspellen dat succesvolle ondernemingen binnenkort alle transacties 100% digitaal verwerken....

In 2020, organizations that sell to other businesses have had to rapidly change their go-to-market models....

Consumers expect real-time, personalized communication, seamlessly choreographed across the channels...

Marketing metrics and analytics—done right—can be a strategic enabler of trust, greater budget, and...

In today's global economy, companies are digitising as quickly as possible in order to remain competitive...

Best practices for delivering content-powered commerce to mobile B2B buyers. Smartphones are everywhere,...

What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

The effects of the pandemic have greatly accelerated the pace of change in contact centres, and there...

Marketing has become a bad word. Audiences are tired of the endless spam, calls from SDRs and the onslaught...

Since early 2020, an already hyper-competitive market has been turbocharged. Retailers and logistics...