As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

Adobe commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine...

Prior to 2020, customer personalisation was a nice thought. However, the global pandemic shifted everything....

Creating amazing customer experiences is critical to the success of your business. But implementing the...

Nearly four years after forecasting that 1 million B2B salespeople would be displaced by 2020, Forrester...

An eMarketer report estimates that 9 out of 10 B2B companies in the U.S. are now using digital content...

Industry experts predict that successful businesses will soon become 100% digital for all transactions....

Customers expect more from brands when it comes to convenience, resolution times, and agent expertise....

Remote-Arbeit ist mittlerweile in vielen Unternehmenfester Bestandteil des Geschäftsalltags. Ziel dieses...

The Digital Public Library is an association that operates and manages the digital services for their...

Understanding how to optimize Omni-Channel Order Management is key to your business' success. Today,...

If you are on the hunt for a Digital Asset Management (DAM) solution, you have probably already done...