Salesforce is a customer relationship management (CRM) platform in the cloud, offering businesses a single...

How can companies maximize their investments and take full advantage of the resources they already have...

Digital marketing — and its importance in driving revenue — has rarely been more crucial for organisations...

Leading Bank Stops Automated Fraud. Banks and financial institutions focus on driving digital innovation...

RingCentral has earned the Metrigy MetriStar Top Provider Award for contact center platforms. The value...

If your content strategy isn't as successful as you want it to be, you might benefit from a change of...

There are 'random acts of coaching' and then there is high-impact coaching – the kind that motivates...

We surveyed 900 retailers to understand how they handle surges in demand (Black Friday), as well as how...

Today's digital fluent customers have high expectations and are the least loyal of all groups. Great...

After two years of seismic behavioural change, we find ourselves in a new world of limitless possibilities,...

Through our experience with the best brands in the world, we've found that the most successful organizations—and...

Over the past year, society has proven we can be effective, creative and productive working from anywhere—even...

Today's consumers expect brands to be able to understand and speak to them without skipping a beat as...

PayPal's enterprise solutions deliver enterprise-level credit card and alternative payment processing...