Heavily influenced by the pandemic, today's work environments are fluid and hybrid, with workers at home...

While the chemical sector is certainly a global industry, today's firms don't compete on a level playing...

Utilities leader Nuon (Vattenfall) switched their marketing strategy from channel vision to one-to-one...

Finally, it's here—the new Next-Gen Cloud Contact Centers for Dummies®, RingCentral Special Edition...

The position of CRO is fairly new to most organizations, and many of them are still hashing out the role's...

MECCA Brands is Australasia's leading beauty retailer and uses its digital and physical presence to curate...

Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

Dans un univers digital où chaque campagne et chaque expérience client peuvent faire l'objet d'un suivi,...

Discover the Game-Changing Benefits of CPQ. What exactly is CPQ software? And how does it translate to...

Even the largest brands or digital teams may not be familiar with procurement of a digital asset management...

Salesforce is a customer relationship management (CRM) platform in the cloud, offering businesses a single...

How financial firms build stellar experiences in the cloud From ordering takeout on an app to joining...

Dark Social, explores the impact of this growing phenomenon, and looks at how companies can interact...

IDC Analyst Brief: From business to nonprofits and government services – organizations cannot afford...