Customers have embraced technology to manage all aspects of daily lives, setting off a digital disruption...

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The advertising industry is changing. Privacy is a growing topic, with the phasing out of third-party...

The 2022 Digital Trends – Financial Services in Focus report explores a wide range of trends impacting...

Salesforce is a customer relationship management (CRM) platform in the cloud, offering businesses a single...

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About the Guide Following the most challenging period in business history, the next generation of CMOs...

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The urgency created by events in 2020 acted as a catalyst to faster executive decision-making and action....

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No matter how much data you have about your customers, you can only understand what they need and expect...

A recent study claims that the average cart abandonment rate across sectors is 79.17%, with retail only...