The COVID-19 pandemic has transformed how and where we work. Businesses have had to respond quickly to...

There's a new paradox in marketing. We present a vision for how marketing leaders can balance trust and...

Electronic signatures have gone mainstream. Research for this report found that the technology is now...

A comprehensive insight into Marketplaces, their role in e-commerce development, their main operating...

In this third annual Intelliview, Opus Research and SymNex Consulting provide enterprise decision-makers...

Utilities leader Nuon (Vattenfall) switched their marketing strategy from channel vision to one-to-one...

Brands that excel at delivering relevant and personalised customer experiences are leading because they're...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

See how Algolia customers accelerate revenue in this commissioned study by Forrester Consulting. The...

With the PSD2 and GDPR coming into play in 2018, the financial industry in particular will experience...

In 2020, the world experienced rapid change in a very short period of time. Delivery methods and channel...

These days, leveraging a cross-channel approach to customer engagement isn't a nice-to-have, it's an...

With the recent drive towards consumer privacy over the last decade, the environment for brand marketers...

The road to successful, ongoing digital transformation is not so much long as never-ending. Organisations...