This case study describes the effects of deploying Customer Engagement Platform at Converse online store,...

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We're coming off one of the most challenging years in business history. The pandemic forced every company...

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In a climate of rising customer expectations, now is the right time to refine your use of inbound channels—it...

One secure platform for banking and capital markets Easy, secure client experiences are the new gold...

The Challenge: A UK-based software company, EdgePetrol wanted to optimise its sales process to ensure...

Remote working is now widely recognised as part of the way businesses operate. According to a 2019 report...

In the fast-moving digital world, even experts have a hard time assessing new ideas. Case in point: At...

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With the arrival of the new decade came the ultimate catalyst of the digital era. But how are leaders...