In just a few short months, the global COVID-19 pandemic has disrupted the way we work and live. Organisations...

Today's eCommerce is on the verge of the great change. We got used to see the customers through the prism...

De CMS-wereld is veranderd. Voorheen kochten grote bedrijven high-end systemen die ze aan hun wensen...

The North Star Framework is a model for managing products by identifying a single, crucial metric (the...

Pharmaceutical manufacturers lose so much revenue through B2B re-ordering errors. So why are more not...

In our recent Global Creative Survey, we spoke with 1,500 creative teams and the IT leaders who support...

Today's consumers are shopping online more than ever. Digital commerce increased 76 percent YoY in June...

Marketers have been doing lead generation (the process of creating new contacts) for decades. According...

76% of consumers have permanently changed their buying behaviors (brand switching, cost rationalization,...

Software has transformed every business discipline. After the initial strides made by email, conferencing...

Turbo-charge your growth with smoother experiences and better payment capabilities. Key Findings We know...

The upheavals of 2020 created an opportunity for sales teams to rethink how they operate in a work-from-anywhere...

The supply chain is experiencing a period of significant change. Changing business and customer requirements...

The effects of the pandemic have greatly accelerated the pace of change in contact centres, and there...