In a digital world, where every campaign and customer experience can be tracked, it's imperative for...

This whitepaper serves as a preventative measure against wasted resources, providing marketers with: Download...

ServiceNow® Field Service Management is a cloud-based solution that connects field service to other...

De CMS-wereld is veranderd. Voorheen kochten grote bedrijven high-end systemen die ze aan hun wensen...

In this third annual Intelliview, Opus Research and SymNex Consulting provide enterprise decision-makers...

Here are the key questions every marketer should ask themselves - and their stakeholders - when considering...

Is modern headless commerce right for you? Of course, modern headless commerce isn't right for every...

Customer expectations have increased dramatically over the past decade. Customers now expect brands to...

Field service management teams want to keep costs down, while improving their customer service relationships. This...

When the pandemic forced a seemingly overnight exodus from in-person to online, consumers and businesses...

We analyzed data from three different sources to create the first Global Customer Engagement Review....

Working with market leaders, we create unique implementations that help us boost their sales results...

Consumers today have more choices than ever. Often, all it takes is a better online experience, an enticing...

For as heartfelt of a topic as it is, navigating the world of loyalty technology can be a real pain....