Business-to-business (B2B) manufacturers today are facing greater demand for frictionless buying experiences....

Back in the day, brands' communications to their customers used to consist of a memorable message delivered...

Loqate have surveyed over 3,000 global consumers and 300 retail executives to bring you their latest...

In 2020, the world experienced rapid change in a very short period of time. Delivery methods and channel...

Finally, it's here—the new Next-Gen Cloud Contact Centers for Dummies®, RingCentral Special Edition...

Today's consumers expect brands to be able to understand and speak to them without skipping a beat as...

In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige...

Today's eCommerce is on the verge of the great change. We got used to see the customers through the prism...

No AI or Machine Learning will ever know the customers better, than they know themselves. Many marketing...

Today's brands are entering a new era of customer engagement. The swift digital transformation spurred...

As in-person events take a backseat to digital experiences, and companies look to maintain momentum without...

A renewed, and long overdue, focus on retention is finally here. Companies are finding success through...

What keeps marketing teams from reaching for the stars and succeeding? Common culprits include a lack...

There comes a point where once campaigns are up and running, it's not about either getting things moving...